Reimagining the Day of Flight

Spirit Airlines

  • Type of Project

    Experience Design

  • My Role

    App Designer & Animator

Explore the work

Explore the work

Case Study

Objective

Spirit was looking for ideas on what a redesigned day of flight could look like. I was part of a group of creatives and strategists, happy to answer that question.

Process

We began by identifying key personas and mapping how their experiences differ when flying with Spirit. As common pain points arose, we were able to condense our narrative to a single storyline and start ideating solutions leveraging some newer tech and dynamic data intake.

Outcome

These new features came to life in a redesigned mobile app focused around organizing the checklist of tasks that surround a day’s travel. My deliverables consisted primarily of a seamlessly animated presentation deck for the team's pitch.

Impact

AR Luggage Sizing

Helping users avoid unexpected luggage fees

AR Luggage Sizing

Helping users avoid unexpected luggage fees

Dynamic TSA Wait Times

Live updates & wait estimations powered by a dedicated algorithm

Dynamic TSA Wait Times

Live updates & wait estimations powered by a dedicated algorithm

Terminal Wayfinding

Airport-specific live directions to find your gate (and more)

Terminal Wayfinding

Airport-specific live directions to find your gate (and more)

New Hub for Flights & Rewards

Centralized experience for a new rewards structure

New Hub for Flights & Rewards

Centralized experience for a new rewards structure

Extras

Handmade wireframes

Handmade wireframes

Whiteboarding

Whiteboarding

Contact